Comments on: iSearch – Part 3 http://bigorangeslide.com/2010/02/isearch-%e2%80%93-part-3/ The official blog of Grip Limited Tue, 07 Feb 2012 09:10:05 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: Dayton Pereira http://bigorangeslide.com/2010/02/isearch-%e2%80%93-part-3/comment-page-1/#comment-650 Dayton Pereira Wed, 24 Feb 2010 03:13:58 +0000 http://bigorangeslide.com/?p=2829#comment-650 Hey it's Dayton from Indusblue makers of the CTVOlympics app. Just wanted to jump in and dispel some myths about the app. The black screen issue only affected some users, it had to do with Push Notifications being turned off in preferences, support was offered to those who posted comments and who got in touch with us over email and twitter and their issue was resolved. It only affected a small population of the total users, with the majority having no issues with the app. We made a final release with a permanent fix to the black screen and some more detailed Curling results available for download today. The fact is that people did have a problem with paying for the application, as was clearly voiced, and that was and remains the big controversy. So if you want to charge for your branded app... well there are a few things to consider. Free app with in app purchase, paid app, lite app, free app and paid app, the list goes on and on. Then you get into how much each of the features should cost, what is worth more, what should be free what should be charged. We went through a whole exercise and ended up with what we have now. Did we expect the backlash? Definitely. Could it be done differently? Definitely. What will we do next time? Lots. With all the features we packed into a single app, we only just scratched the surface of what can be done. At the end of the day we learned lots on this one, in a space where there is only speculation about what should and shouldn't be done. Hey it’s Dayton from Indusblue makers of the CTVOlympics app. Just wanted to jump in and dispel some myths about the app.

The black screen issue only affected some users, it had to do with Push Notifications being turned off in preferences, support was offered to those who posted comments and who got in touch with us over email and twitter and their issue was resolved. It only affected a small population of the total users, with the majority having no issues with the app.

We made a final release with a permanent fix to the black screen and some more detailed Curling results available for download today.

The fact is that people did have a problem with paying for the application, as was clearly voiced, and that was and remains the big controversy.

So if you want to charge for your branded app… well there are a few things to consider. Free app with in app purchase, paid app, lite app, free app and paid app, the list goes on and on. Then you get into how much each of the features should cost, what is worth more, what should be free what should be charged. We went through a whole exercise and ended up with what we have now.

Did we expect the backlash? Definitely. Could it be done differently? Definitely. What will we do next time? Lots.

With all the features we packed into a single app, we only just scratched the surface of what can be done. At the end of the day we learned lots on this one, in a space where there is only speculation about what should and shouldn’t be done.

]]> By: heung http://bigorangeslide.com/2010/02/isearch-%e2%80%93-part-3/comment-page-1/#comment-647 heung Tue, 23 Feb 2010 16:58:39 +0000 http://bigorangeslide.com/?p=2829#comment-647 From what I've read about the CTV Olympics app, the main issue wasn't so much the price of $1.99. In fact a lot of the reviews I read said that they gladly paid it. It was the following plague of black screens and crashes that soured their experience. Apparently the app had a tendency to crash/black screen after the users purchased the upgraded version. For an app based around an event of limited time length, to have it not working for any amount of time depreciates its value significantly. From what I’ve read about the CTV Olympics app, the main issue wasn’t so much the price of $1.99. In fact a lot of the reviews I read said that they gladly paid it. It was the following plague of black screens and crashes that soured their experience. Apparently the app had a tendency to crash/black screen after the users purchased the upgraded version. For an app based around an event of limited time length, to have it not working for any amount of time depreciates its value significantly.

]]> By: Hayley http://bigorangeslide.com/2010/02/isearch-%e2%80%93-part-3/comment-page-1/#comment-646 Hayley Tue, 23 Feb 2010 15:50:46 +0000 http://bigorangeslide.com/?p=2829#comment-646 I had the applications, and all I really wanted it for was to check the metal standings. They didn't charge any extra for that, excellent. However, when I updated the application with the available iTunes update for it, it wouldn't open again. Black screen, then crash. I uninstalled and reinstalled, and nothing. Glad I didn't pay the $1.99, I suppose. I don't see an issue with charging people for the app upfront. Sure they may get a little less of a response, but at least they wouldn't have frustrated the customers that did download. Some of which I'm sure will remember this 'incident' when it comes to choosing between CTV and its competition in the future. I had the applications, and all I really wanted it for was to check the metal standings. They didn’t charge any extra for that, excellent.

However, when I updated the application with the available iTunes update for it, it wouldn’t open again. Black screen, then crash. I uninstalled and reinstalled, and nothing. Glad I didn’t pay the $1.99, I suppose.

I don’t see an issue with charging people for the app upfront. Sure they may get a little less of a response, but at least they wouldn’t have frustrated the customers that did download.

Some of which I’m sure will remember this ‘incident’ when it comes to choosing between CTV and its competition in the future.

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