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Big Orange Slide

Monday, May 21st, 2012

Don’t be a “Desperate Marketer”

February 4, 2010 by Dave Hamilton

Illustration by Brian Ross

I was working on a “best practices” blog post I thought might be of interest to advertisers getting ready to dip their toes into social media . . .

(Grip has had a lot of success in this channel, thanks largely to learning we’ve gleaned from our Young Adult initiatives for brands such as Kokanee, Budweiser and Bud Light.)

. . . but no sooner had I begun to hone my list of “dos and don’ts” when Colin Craig, Associate Partner, Creative (and designer of this here blog), flipped me this: How to suck at Facebook.

Cartoonist Matthew Inman of The Oatmeal describes nine social media personality fails: people who make Facebook worse for everybody. He’s spot on – and I’m not just referring to his “Desperate Marketer” example.

Each of the social media behaviours Inman lampoons offers important lessons for advertisers and marketers venturing into social media.

How do I figure? Because in this new and powerful channel, brands are no longer sponsors underwriting the cost of programming. They are fellow citizens and they’re expected to behave and conduct themselves accordingly.

Brand like Batman

February 3, 2010 by Ian Mackenzie

Illustration by Brian Ross

You’ve heard of Batman, right? Orphaned son of Thomas and Martha Wayne? Billionaire playboy by day? Caped crime fighter by night? World’s greatest detective? Butler named Alfred? Protégé named Robin?

That guy.

How do you know all that stuff? How do you know that the local insane asylum is Arkham? That Batman’s nemesis is a clown called Joker? That he drives a Batmobile? Lives in Gotham City? There’s a good chance you even know the name of the Police Commissioner.

There’s more. Small stuff, but just as important: Batman never uses a gun. He protects his identity to protect those he loves. His super power is discipline. And he’s motivated by a need to shield others from the senseless violence that ruined his own life.

He’s in comics, movies, TV shows, cartoons, action figures, playing cards, lunch boxes, Halloween costumes, fine art, pulp fiction and roller coasters.

Batman is a one-man, multi-billion-dollar industry. And he’s one of branding’s all-time greatest success stories.

How does he do it?

He started with a compelling story.
Batman’s tragic origin story contains a fundamental human insight: we’re all afraid of losing those closest to us. Nearly all of the great Batman stories make at least passing reference to the killing of Bruce Wayne’s parents by a common thug. That’s rich narrative terrain. And it provides a dependable platform for brand growth.

He’s surrounded by well-structured brand elements.
The core elements of the Batman universe have back-stories nearly as robust as his own. The Joker: a failed standup comedian involved in a botched robbery and driven insane by a toxic chemical dunk. Alfred: the loyal butler sworn to support the Wayne orphan any way he can. Gotham City: a crime-ridden metropolis on the edge of chaos. These are highly articulated brand elements – as important to the Batman franchise as the looping cursive typeface is to Coca-Cola’s.

He never underestimates his audience.
OK. This isn’t entirely true. There’s plenty of bad Batman out there. But more than most brands of its ilk, Batman reaches for the highest common denominator. The Batman library’s masterpieces – including Frank Miller’s The Dark Knight Returns, Alan Moore’s The Killing Joke and Christopher Nolan’s The Dark Knight – ask much of their audience. But not too much. It’s a fine line, and at his best, Batman treads it fearlessly.

He never breaks his own rules.
Batman lives by a strict code of conduct – as do all the characters in his world. Gotham is always in danger. The Joker is always crazy. The Riddler always speaks in riddles. That consistency provides comfort for consumers. But it also provides parameters, at the edges of which big ideas are born. In other words, good Batman stories test the limits of the brand rules while simultaneously reinforcing them. When you have a strong set of rules, you empower your brand and its practitioners to play at the edges without getting lost in the wilderness.

He knows the difference between pictures and words.
This is a lesson from comics: The picture tells some of the story. The words tell some of the story. And together they are greater than the sum of their parts. It’s also an advertising fundamental. And good Batman easily stands among the ad industry’s best picture-headline work. Check out Brian Azzarello and Lee Bermejo’s Joker for proof.

There’s more. Much more. Much too much to get into here. Suffice to say, as marketers we’d all do well to worship at the altar of the Dark Knight.

I mention all of this not because I’ve mastered the lessons – far from it – but because Batman has. We ignore them at our brands’ peril.

Too young for Twitter?

February 2, 2010 by Dave Hamilton

Illustration by Brian Ross

Admittedly, I’m not sure what my marketing angle is on this post. Perhaps, as a new father, I’m simply wrestling the privacy concerns this little idea might raise versus the obvious charm (and by “charm” I mean “marketability”) of receiving tweets from the fruit of one’s loins.

The Twoddler is a prototype device, developed by a team at Hasselt University in Belgium. Essentially, it interfaces a Fisher Price toy to a Twitter account, such that when the toddler performs different actions, the account is updated.

Here’s how the team describes it:

“The software captures sensor data from the activity centre and tries to select a predefined text that is related to that sensor data. We are extending the system so it becomes easier to relate certain patterns of sensor readings with a set of strings.

“For example: when Yorin plays with mommy’s picture for over three minutes, a Twitter message will be posted saying, ‘@mommy_yorin Yorin misses mommy and looks forward to playing with her this evening.’ Or when Yorin is hitting the doorbell button four times in a row, a Twitter message will be posted saying, ‘Yorin is showing off his music skills with a new tune.’ We hope to even support dynamic composition of new strings in the future.”

See this diabolical/charming little project in action.

Best of January

February 1, 2010 by Ian Mackenzie

Illustration by Haley Fiege

You hit “refresh” like a thousand times a day, and yet you still managed to miss a couple of last month’s posts? Not to worry. For your convenience, a selection of January’s best:


Grip interviews: Kevin Lynch – by Dave Hamilton
Some people are born smart, funny and handsome. Kevin Lynch might be one of them. If not, he’s doing a great job of faking it.

Social media in healthcare marketing – by Ravi Dindayal and Holly Broome
How is one of marketing’s most highly regulated branches – healthcare – supposed to navigate social media? Two Grip staffers offer this insightful 9-page report.

The digital “why?” – by Jacoub Bondre
More than traditional, interactive advertising needs to create its own value proposition for the consumer. Find out why.

Vinyl comes full circle – by David Faris
Records are back. So what’s behind the trend, and are there implications for other media? One of our most Retweeted posts to date.

Mobile flexes fundraising muscle – by Patrick Robinson
When Haiti got hit hard, fast-thinking cell phone carriers helped Canadians send cash. Robinson breaks down the numbers.

What’s Anton wearing? – by Haley Fiege
Grip’s best-dressed man endures the envy of his peers. With style.


Thanks for reading. There’s much more to come in February. And if you want more than that, you can follow Big Orange Slide on Twitter. Here.