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Big Orange Slide

Wednesday, May 23rd, 2012

Is Google+ a contender?

September 13, 2011 by Jacoub Bondre

Illustration by Brian Ross

Google+ was up 10M+ members within two week of its launch. At that time, there was suspicion that those stats were a function of Facebook burnout or curiosity, rather than intended use. Several months later, we’re seeing some flurries of activity from Facebook, including an overhaul of privacy settings in response to Google+. This is precisely the type of response that gets people wondering whether Google+ is here to stay, and whether it is a contender for their time.

For my part, I believe that Google+ is here to stay. Here’s a laundry list of my reasons:

1) It’s now up to 25 million users. And growing.
To give perspective, it took 1 year for Twitter for break 10 million, and Facebook 2 years. Though the increased adoption rate is easily explained by the fact that Google is a widely known web property, and the fact that social networks require less education, you still can’t deny that it is now a major player in the social space.

2) Google allows you to organize contacts into circles.
I have 7 people in my family circle, which allows me to either share only with those people, or listen to only those people.  That way you can share a crude joke with your father, without ruining your career. We knew that this was a great idea from the get go, but since Facebook’s recent announcement that it would allow for similar functionality on its network, it’s clearly a game changing idea. It smacks a bit of catch up.

3) Hangouts.
Being able to conference with up to ten people with no cost or software.  Awesome and useful, and a far better user experience than Facebook’s foray into video messaging of a couple months ago.

4) You can permalink to posts.
If you have ever needed to sift through months of wall history to find something you or someone else posted, you immediately understand how valuable this type of functionality can be.

5) Google+ combines the best of many worlds, plus some.
The fact is that this network combines the capabilities of Facebook and Twitter into one format that goes beyond 140 characters. Brand pages will be launching this fall, with the ability to target sub sets of your audience at any given time. This means that an automotive brand could technically write posts to owners of one lineup of cars, or two a survey of owners of a certain age demographic. These Brand features when they are released will no doubt attract brands in a big way.

What do you think? Is Google+ worth your time or will Facebook, with a couple tweaks, continue to dominate?

Luke Sullivan on self-publishing

September 12, 2011 by Luke Sullivan

Illustration by Nancy Ng

Luke Sullivan is the highly regarded author of Hey Whipple, Squeeze This: A guide to creating great ads. He opted to self-publish his most recent work, Thirty Rooms to Hide In. Now settled down at his new home in Savannah, he hopes to offer other soon-to-be-authors helpful hints on self-publishing.

Luke is also the Big Orange Slide’s first guest blogger.

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Here are some of the signposts I remember passing along the way to self-publish Thirty Rooms To Hide In. Okay, first go write a book. (I’ll wait here.) Okay, got that done.

Second thing: find a formatter; someone who’ll take your Word document and format it for e-readers. There are two main formats: Kindle requires a “mobi” format and every other reader uses what’s called “ePub.” I used Bookbaby for this formatting service and I loved them. Their service is fantastic.

Being a book lover, I also wanted paper versions available for sale. So I had a friend create an InDesign Document. That’s the format I uploaded to the two suppliers I used. CreateSpace is the paperback partner for Amazon. And Blurb.com was my supplier for both paperback and hard-cover versions. The books these guys make are indistinguishable from what you can get at bookstores. It’s pretty cool.

About 6 months before launch I worked with a super smart digital art director/designer and a developer to make a website to support the book – ThirtyRoomsToHideIn.com. You really gotta have a site. Some people may discover the book first and go searching for more content; some may stumble upon you and go buy the book. On my Thirty Rooms website I stored tons of extra content that couldn’t fit into the book, including a main introductory 3-minute video, kinda like a trailer for the book. All the videos were hosted on YouTube.

All the stuff on YouTube, by the way, was linked to the Amazon page, to my Flickr page, to my regular blog (heywhipple.com) and Facebook. I strung links between everything so that no matter which thread a reader landed on, my whole web shook.

Both Amazon and Facebook have many ways to improve your SEO. You can get this information online or go buy one of the many books out there. I remember liking a book called Plug Your Book: Online Marketing for Authors.

Then there are all the online platforms you can send an email to or where you can just post something. There’s Delicious, StumbleUpon, Librarything.com, Goodreads.com, shelfluv.com as well as all the websites and blogs that cover the same material as your content.

On top of all this, for the first month or so, I’d send out about 4 tweets a day directing folks to either the Thirty Rooms website or its Amazon page.

I didn’t use any traditional media in a paid sense, but I did troll for as much PR as I could. The best results came from a full-page article on the book in my hometown’s newspaper as well an hour-long interview on a Rochester talk-show. I tried to get MPR and NPR, but didn’t land an interview (I’d approach the popular Fox News, of course, but my book is non-fiction so they probably wouldn’t be interested.) And finally, I did things using my connections in the ad biz. The guys at American Copywriter did a podcast for me (thanks guys). Mary Warlick at the One Show also helped. And of course, the guys here at Big Orange Slide. Thanks guys. Every little bit helps.

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Well, there you have it. The Cliff Notes of self-publishing and promo.

Food for Thought: What’s your label?

September 9, 2011 by Niki Bartl

Illustration by Josiah Bilagot

In 2008, Mountain Dew created a music label called Green Label Sound. In 2010, Converse announced the opening of their recording studio called Rubber Tracks. Other than having to do with music, what do these events have to do with one another? They both offer artists a chance, for free, to go into a studio to record and then release music. The brands have no control over the music produced, the artists retain ownership rights, and the songs are not intended to be used in commercials. Bands also get the advantage of funding to record albums and film music videos, as well as access to marketing and distribution channels. So what’s in it for the brand? Brands gain a halo by sponsoring young and cool upcoming bands – and that halo can be molded by the brand depending on how they want to be perceived: popular, youthful, fun, serious, controversial, mainstream, innovative, etc. They also gain relevance, credibility, and perhaps even appreciated from consumers for who music is a large part of their lives.

Inevitably, a question gets raised: are these bands selling out by basically accepting a corporate sponsorship?

Think back to when Apple began advertising the iPod in 2001 with a track by the Propellerheads, and then raised the profiles of artists like Jet and Feist through their commercials. 10 years later, popular tracks are leveraged and licensed by car brands, beer brands, food brands, and brands in pretty much every other category advertising on TV or the internet. The ease of access to music by consumers nowadays, whether it’s through blog reviews, Pandora type suggestion apps or instant download via iTunes, means that bands are facing increased competition and are struggling to literally get their voices out there. Some bands will do anything to get their music heard, and it’s become a common occurrence for bands to let brands use their music – and their coolness by association. Which in turn makes bands more comfortable recording with music labels funded by brands like Starbucks, Red Bull, Converse, and Mountain Dew. Does this signal the death of the traditional music label? Definitely not – these brands aren’t necessarily looking to compete or invest on that level. But for artists that might never otherwise get the chance to put out their record, it’s not likely that they’ll forget the brand that helped make their dream come true.

Food For Thought: Think about the types of symbiotic relationships that could benefit your brands. Is a program which doesn’t necessarily deliver a measurable ROI justifiable – or determined to be a success?

Apple’s ridiculous patents

September 8, 2011 by Justin Krinke

Illustration by Nancy Ng

Many people claim that Apple is the de-facto standard of innovation in the tech industry. I would argue they are more likely the standard on how to create patents.

Let us take a look at Patent D’889 filed by Apple. You will see how vague their patent is. A rectangle device, a flat surface. Predominant screen on one side. Pretty generic.

What Apple has done is create a patent around the look and feel of any device that makes logical sense for a touch experience.
But the somewhat more intriguing piece is that they did not create the design at all. Basically equates to as simple as how Samsung (the current lawsuit target of Apple) has stated in their court case:

“Attached hereto as Exhibit D is a true and correct copy of a still image taken from Stanley Kubrick’s 1968 film “2001: A Space Odyssey.

In a clip from that film lasting about one minute, two astronauts are eating and at the same time using personal tablet computers. The clip can be downloaded online at http://www.youtube.com/watch?v=JQ8pQVDyaLo. As with the design claimed by the D’889 Patent, the tablet disclosed in the clip has an overall rectangular shape with a dominant display screen, narrow borders, a predominately flat front surface, a flat back surface (which is evident because the tablets are lying flat on the table’s surface), and a thin form factor.”

Here’s a rough comparison: I try to patent a device for the use of rest. Its design includes one or more devices that allow a vertical extension, and in some cases a device used for back support. In some others, horizontal devices intended for arm support. Bam! I’m now collecting royalties on every chair that gets produced.

Right now Samsung is under temporary suspension of sales in Europe with some of their devices because it might infringe on a patent as vague as this one. A user unlocking a device by dragging an image.

Even as we speak, Apple is claiming that they have created a new interface in iOS 5, which would look new to most people – most people, that is, that don’t use Android or RIM devices. Frankly, it’s a direct copy.
It’s just a shame that Android and RIM did not patent these user experiences. Let’s hope that Apple doesn’t patent them in the interest of preserving its “innovative design.”

Getting schooled on school

September 7, 2011 by Julia Morra

Illustration by Emma Watham

I joined the Grip team back in May, just before graduating from the Humber College Creative Advertising degree program. Since then, I’ve completed my degree and also learned a great deal about my craft here at the agency. With a little more experience at my first real gig, I can look back on my four years of ad school. I now realize that there are some things I wish I knew from day 1.

Make an effort to learn something… anything.
My advertising classes began with a open discussion of the newest and coolest news. People didn’t just talk about viral videos and advertising stunts, it could be anything that was interesting to anyone. Understanding the world of advertising is important, and understanding what fuels it even moreso. Professors can’t make you read advertising blogs in your spare time (although, you should), so find something awesome and know about it. If reading isn’t your thing, watch vlogs or interviews. It’s easy to be inspired if you listen to smart people talk about what inspires them.

Pretend it’s due a week before it’s actually due.
When it comes to due dates, dupe yourself. Write down the wrong day. No, you won’t always have it done by your imaginary due date, and yes, creative ideas can come out of high-pressure, last-minute cram-sessions. But every extra day helps. Buying yourself extra time through trickery can give your creative campaigns more breathing space. The real work begins when the project is finished – when there is something concrete to sit back, think about, and perfect. Critiquing and tweaking the project is where the magic happens – where ideas can grow, evolve, and improve. Once you have something ready to hand-in to your professor (before the night before it’s due) you have everything you need to launch into improvements. There is nothing worse than presenting work with errors and missed opportunities glaring you in the face.

Schmooze your profs.

If you want the answers, you have to go to the source. Setting up a meeting with your professor to talk about your work isn’t cheating, it’s getting insider advice. So talk to the people who teach you – they know things. The more people you can share your work with and get feedback from before your imaginary due date, the better your stuff will be. If you take the time to meet with your professor, you could get the glue you didn’t know you were missing.

Start creating your personal brand.

I’ve been told by many people in the industry: don’t attach a PDF to your email – share a direct link to your website. Today, there are no barriers to creating a digital portfolio that is easy to share. So start your portfolio website now; get your work and your personality online. It’s not all gimmicks, people actually get hired in this industry via Twitter, LinkedIn, and blogs. If you can’t design and code your own, buy a website template online. If that’s too difficult, start a blog to showcase your work.

Find your competitors, and make them your partners.
Don’t just compete with yourself. Recognize good work and strive to beat that person. Grades suck, but if you can motivate your work with healthy competition, the work you produce will surpass any standard of quality you could set for yourself. Work with the people you want to work with, and not just your friends. You could find a great partnership, propel each others skills forward, win student awards, land a job together, or work at neighbouring agencies.

Reading over this back-to-school advice for ad students, I noticed that a lot of it directly applies to the agency process as well. Funny how that works.

Fear and goading on the midway

September 6, 2011 by Leilah Ambrose

Illustration by Brian Ross

Another year at the Canadian National Exhibition (variously “the CNE,” “The Ex,” the “thing where my mom buys all those novelty cleaning supplies”), has passed. While we could wax philosophic on the sheer volume of ill-fitting pants, adrenaline-powered self congratulation and ingenious deep frying, there is one lesson that is more germane to the purposes of this blog.

Simply, this: Carnies are marketing geniuses.

In the flesh – Carnies are little more than teenagers looking for a summer gig. Or somewhat more grizzled types, who – who knows? – may live out Carnie-dom as a lifestyle, packing themselves into vans alongside the autopsied carcass of the Tilt-a-Whirl. Some are even nomadic “lifestyle” Carnies, roving from town to town, peddling the high-pitched buzzing business of WINNING, by God.

In lore? Small hands, smell like cabbage. Displaced the Simpsons from their Springfield home for a full episode. Appear in plainclothes in Lynch films. Carnies. Smiling and inviting, with with a pop cultural portrait that rivals that of Dorian Gray for grimness.

Fast-talking, fun peddling – Carnies know how to win an audience. The “games people” can make men feel like they can conquer anything with a baseball or tethered water gun; win the stroke-faced elephant, and they will have the respect of their children, or the heart of their date. Meanwhile, there are the “rides people” – lulling you into a false sense of security before strapping you into a ride that should, by any definition, seem like certain doom to the thinking class.

Witness the Polar Express. A midway classic and potentially one of the most uncomfortable physical experiences you’d ever consider actually paying for. The worst of Top 40 pounding in your brain. A backwards trajectory. An operator with a diabolical lilt worthy of a John Waters film. Do I “want to go faster?” Well, if having inertia smash 125 lbs of my friend into my side at 80 mph is any indication, yes. I do. I actually do, you smarmy Carnie bastard. Against my better judgement, I’ll even have another go.

This summer, I witnessed my friend – a woman who has argued criminal cases in courts of law – question her motives for NOT wanting to win a 3′ Smurf. How could she not? With this many tries for that many dollars? She’d be perverse to pass up such a deal. Which one was her favourite? She hadn’t watched the show since she was 5. But the anxiety had already begun to take hold. She looked helpless and eerily “spendy.” With some gentle probing (it was her first visit to the Ex), we extricated ourselves. It may have been one of the most challenging debates of her week. And she had it with a Carnie.

You would imagine that parting an advertiser or lawyer from their money would be like selling encyclopaedias to an encyclopaedia salesman. But not 5 minutes later, I was pumping $15 into more rounds at the machine gun game; the one that is an utter failure if even a peek of the target remains undecimated. Don’t worry – I’ll get it next time. Another $5 is nothing stacked against 3 minutes of proving one’s own self worth.

Carnies, those clever carrion feeders of the midway. They sense our need for summer spoils and have a preternatural touch for luring us in. But how?

Lesson #1: They make it personal

The path to purchase is cyclical at the county fair. Hell, you may even have tried to catapult rubber frogs into the lilypad thing to the tune of $20 already, but they know that unless you’ve won that giantess of a cockatiel, there’s a never ending cycle of opportunity to reengage you. They identify where you went wrong, offer a few hints, make the damn-near-impossible feel like “only a matter of time.”

Carnies know that nothing motivates people better than a sense of renewed possibility.

Lesson #2: They know the value of personality

Carnies have the unenviable task of overcoming negative perceptions. Take that game with the weighted milk bottles, for example. “It’s fixed!” my mom would trill, “you can never win!” But even so, there was a patriarch, glazzy-eyed and wallet in hand. Why? Because good Carnies know their greatest asset is their engaging personality and creativity. They use funny turns of phrase and humour to draw you in, make you feel like this is someone you could split a few suds and some laughs with. Next thing you know, you’re handing over Lauriers before you know what the hell happened.

Lesson #3: They pay attention

Carnival people are anthropologists and armchair psychologists at $8 an hour. Their job is to watch for windows of opportunity. As such, they learn to read people like paperback novels. That age/weight guy? He looks at your hands and hairline. That Fortune Falls guy? Sees you holding hands and knows you want to show off a bit. In the end, we’re transfixed (and sometimes horribly insulted) by the ability of another human being to size us up on such intimate levels. But you can’t refute their refined ability to assess signs and capitalize. Every major think tank in the world know that magic happens when observation happens. It’s the details that offer the answer.

It’s a lesson in being shrewd. And fun. But shrewd all the same.

It’s my thought that the teenage carnival workers of today will have a strangely potent skill set for tomorrow’s world: an appetite, energy and keen ability to assess people – all valuable in working the room.

And, better still, they will know how to beat that damn milk bottle game.

Food for Thought: It seemed like a good idea at the time…

September 1, 2011 by Heidi Mamer

Illustration by Josiah Bilagot

I was mildly excited about Facebook deals when it was announced 4 months ago. By April of this year, I had already signed up for Groupon, Living Social, WagJag & FabFind. While I hadn’t bought anything yet, checking my daily deals had already become part of my daily routine, so Facebook seemed like another viable option. Any time Facebook does something, it’s big news, so I guess I was hoping this would equal big deals. And being in marketing, the mild excitement continued at work of course.  “Facebook has just launched its deals platform. They’re testing it in 5 cities. Once it expands, we can use it to leverage our brand”.

Unfortunately for us, we won’t have the chance to try, since Facebook announced last week that it’s canning deals.

This news was a bit of a surprise, but what was interesting was that Facebook really gave no reason at all. All they said was: We think there is a lot of power in a social approach to driving people into local businesses…we’ve learned a lot from our test and we’ll continue to evaluate how to best serve local businesses.” A quick Google search will present hundreds of theories as to what happened – from the idea that Facebook may not want to compete with some of its big advertisers such as Groupon, to the thought that deals market is completely over-saturated and may not be as profitable as one may think.

Perhaps the most important consideration however, is that Facebook is social. Deals are not. Maybe deals never really belonged on Facebook in the first place. At least, not in the way that was initially proposed.

Checking my daily deals is still part of my routine. I do it while blow-drying my hair. I might buy something, I might not. A deal alone is definitely not social though, at least not for me. While it’s always nice to save some money, a deal alone won’t strengthen my connection to that brand. If there is some sort of experience around that deal however, it could be a completely different story. Had Facebook introduced deals in a way that fit organically with their philosophy – that everything is more fun when it’s social – perhaps the results of their test would have been different. Maybe getting a deal on Facebook doesn’t make sense unless I can somehow experience it with my friends.

Food For Thought: Facebook’s foray into the “new hot thing” seems to have fallen flat because it ignored a crucial of what makes Facebook, Facebook – namely, sociability. What’s the best way to provide your consumers with a new offering or experience, while still staying true to the core of your brand?